Privacy Policy
Last Updated: January 26, 2025
This Privacy Policy describes how Agro Glance LLC ("we," "us," or "our") collects, uses, and protects information when you visit our website agroglance.com (the "Site") and use our services.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our practices, please do not use the Site.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide when you:
- Submit email forms: When you request field examples, watch video content, or contact us, we collect your email address and any other information you choose to provide (such as name, company name, or message content).
- Book consultations: If you schedule a call through our booking system, we collect your name, email address, phone number (if provided), and any scheduling preferences.
- Contact us directly: When you email us at info@agroglance.com, we collect the information contained in your message, including your email address and any details you share about your operation.
1.2 Information Collected Automatically
When you visit our Site, certain information is automatically collected through standard web server logs and hosting infrastructure:
- Technical information: IP address, browser type and version, operating system, referring website, pages visited, time and date of access, and time spent on pages.
- Device information: Device type, screen resolution, and general location information derived from IP address (country/region level only).
Note: We do not use cookies, tracking pixels, or third-party analytics tools (such as Google Analytics) on our Site at this time. The only information collected automatically is standard server log data maintained by our hosting provider, Netlify, as part of normal website operations.
1.3 Field Data and Operational Information
If you become a client and use our detasseling detection services, we collect and process:
- Drone imagery: Aerial photographs of your production fields taken during surveys.
- Field coordinates: GPS coordinates and field boundaries necessary for processing and delivering results.
- Detection results: Processed data showing tassel locations, field maps, and analysis reports.
- Operational metadata: Survey dates, field identifiers, hybrid variety information (if provided), and other details necessary to deliver our services.
Client data ownership: All field data, imagery, and detection results remain your property. We process this data solely to provide our services and do not share it with third parties without your explicit written consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Improve Our Services
- Responding to your inquiries and providing requested information
- Processing and delivering video content, field examples, and educational materials
- Scheduling and conducting consultation calls
- Processing drone imagery and generating tassel detection reports for clients
- Improving our AI models, detection accuracy, and service quality
- Troubleshooting technical issues and maintaining Site functionality
2.2 To Communicate With You
- Sending requested materials (video content, field examples, reports)
- Following up on inquiries and consultation requests
- Providing service updates and operational notifications to active clients
- Responding to questions, feedback, or support requests
Marketing communications: We may send you information about our services if you have requested materials or shown interest in our offerings. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us at info@agroglance.com.
2.3 For Legal and Security Purposes
- Protecting against fraud, unauthorized access, or illegal activity
- Enforcing our Terms of Service and other agreements
- Complying with legal obligations, court orders, or regulatory requirements
- Protecting the rights, property, and safety of Agro Glance, our clients, and others
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:
3.1 Service Providers
We work with trusted third-party service providers who assist us in operating our Site and delivering our services:
- Netlify (Hosting): Our website is hosted on Netlify's infrastructure. Netlify may collect standard server logs as part of hosting operations. Netlify's privacy policy is available at https://www.netlify.com/privacy/
- Email service providers: We use email service providers to send communications, deliver video content links, and manage consultation bookings. These providers process email addresses solely to deliver requested content on our behalf.
- Video hosting: Video content may be hosted on third-party platforms (such as Vimeo or similar services) to ensure reliable delivery. These platforms may collect viewing data according to their own privacy policies.
- Cloud processing infrastructure: For clients using our detection services, field imagery is processed using secure cloud computing services. Data is encrypted in transit and at rest, and processing providers are bound by strict confidentiality agreements.
All service providers are contractually required to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as:
- Subpoenas, court orders, or legal process
- Requests from government authorities or law enforcement
- Protection of our legal rights or compliance with regulatory obligations
3.3 Business Transfers
If Agro Glance is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site before your information becomes subject to a different privacy policy.
3.4 With Your Consent
We may share information with third parties when you have given us explicit permission to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction:
- Encryption: Data transmitted between your browser and our Site is encrypted using industry-standard SSL/TLS protocols (HTTPS). Client field data is encrypted both in transit and at rest.
- Access controls: Access to personal information and client field data is restricted to authorized personnel who need it to perform their job functions. All team members are bound by confidentiality agreements.
- Secure infrastructure: Our hosting provider (Netlify) and cloud processing services maintain SOC 2 Type II compliance and implement rigorous security standards.
- Regular reviews: We periodically review our security practices and update them as needed to address emerging threats.
Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security. You provide information at your own risk.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law:
- Contact information: Email addresses and contact details are retained until you request deletion or unsubscribe from communications.
- Client field data: For active clients, we retain drone imagery and detection results for the duration of the service relationship and for a reasonable period afterward to support historical analysis and quality control. Clients may request deletion of their field data at any time.
- Server logs: Technical logs maintained by our hosting provider are typically retained for 30-90 days for security and troubleshooting purposes.
- Legal obligations: In some cases, we may be required to retain certain information to comply with legal, tax, audit, or regulatory requirements.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Contact us at info@agroglance.com to submit a request.
6.2 Deletion
You may request that we delete your personal information, subject to certain exceptions (such as legal obligations to retain data). To request deletion, email info@agroglance.com with "Data Deletion Request" in the subject line.
6.3 Data Portability
For clients using our detection services, you have the right to receive your field data in a structured, commonly used format. Contact us to request data export.
6.4 Opt-Out of Marketing
You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by emailing info@agroglance.com with "Unsubscribe" in the subject line.
6.5 Do Not Track
Our Site does not currently respond to "Do Not Track" signals because we do not use tracking technologies or third-party analytics.
6.6 EEA and UK Residents
If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to object to processing of your personal data
- Right to restrict processing in certain circumstances
- Right to lodge a complaint with your local data protection authority
Legal basis for processing: We process your information based on:
- Consent: When you provide your email address or submit forms
- Contract: To deliver services to clients
- Legitimate interests: To improve our services, communicate with prospects, and maintain security
7. International Data Transfers
Agro Glance is based in Hungary (European Union). Our hosting infrastructure (Netlify) and cloud processing services may involve data transfers to and storage in the United States and other countries outside the EEA.
When we transfer personal data internationally, we ensure appropriate safeguards are in place:
- Service providers comply with EU-U.S. Data Privacy Framework or equivalent mechanisms
- Standard Contractual Clauses (SCCs) approved by the European Commission are implemented where applicable
- Data processing agreements include provisions ensuring GDPR-compliant data handling
8. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
If you believe we have inadvertently collected information from a child, please contact us immediately at info@agroglance.com.
9. Third-Party Links
Our Site may contain links to third-party websites, services, or resources (such as video hosting platforms or scheduling tools). This Privacy Policy applies only to our Site and services.
We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you of material changes by email (if we have your email address) or by posting a prominent notice on our Site
We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.
11. Contact Us